Troubleshooting
Tutorials and Help Articles to help with the Edge application.
11 articles
- Troubleshooting Camera Issues in Edge WalletIf you're having trouble launching your device camera while using Edge Wallet (such as during QR code scanning), follow these steps to res...
- Insufficient XRP when sending XRP tokenUsers will receive "Insufficient XRP" when attempting to send a XRP token when their balance is less than the required network fee. When ...
- Insufficient ETH when attempting to send tokensUsers will receive "Insufficient ETH" when attempting to send an ERC20 token when their balance is less than the required network fee. Wh...
- BSV Wallet Paused: How to export private seed and access your coinsBitcoinSV wallet status: Paused Firstly, Your funds are safe! Edge can not synchronize with the BSV blockchain, as the node operator that ...
- My ETH transactions are not going through. What should I set the fee to?Ethereum transaction fees vary depending on the current traffic of the network. This means the fee will be different on most transaction...
- Duplicate Ethereum Transaction Nonce articleEthereum was designed so that each transaction requires a sequential nonce. This is how Ethereum keeps transactions orderly without using ...
- How Edge Wallet handles incoming Replace-by-fee (RBF) transactions?When a transaction is received by Edge Wallet, this is almost immediately shown in the transactions history of the wallet, marked as Pendi...
- My BSV didn't appear when I split, how do I recover my BSV?The BSV split function creates a copy of your BCH wallet and connects it to the BSV network. Only BSV that was successfully replayed from ...
- What if your account has been compromised?If you think your Edge account has been compromised, please STOP using it. If you still have funds inside, we strongly suggest that you...
- Auth Server error messageOn rare occasions the Edge Auth Server may become inaccessible which will prevent users from using their PIN to log into their account. ...
- I forgot my username and/or password, how can I access my account?Edge does not have access to accounts or maintain any information about our users. During the account creation process, Edge never asks fo...