Troubleshooting
Tutorials and Help Articles to help with the Edge application.
11 articles
Troubleshooting Camera Issues in Edge WalletIf you're having trouble launching your device camera while using Edge Wallet (such as during QR code scanning), follow these steps to res...
Insufficient XRP when sending XRP tokenUsers will receive "Insufficient XRP" when attempting to send a XRP token when their balance is less than the required network fee.
When ...
Insufficient ETH when attempting to send tokensUsers will receive "Insufficient ETH" when attempting to send an ERC20 token when their balance is less than the required network fee.
Wh...
BSV Wallet Paused: How to export private seed and access your coinsBitcoinSV wallet status: Paused
Firstly, Your funds are safe!
Edge can not synchronize with the BSV blockchain, as the node operator that ...
My ETH transactions are not going through. What should I set the fee to?Ethereum transaction fees vary depending on the current traffic of the network.
This means the fee will be different on most transaction...
Duplicate Ethereum Transaction Nonce articleEthereum was designed so that each transaction requires a sequential nonce. This is how Ethereum keeps transactions orderly without using ...
How Edge Wallet handles incoming Replace-by-fee (RBF) transactions?When a transaction is received by Edge Wallet, this is almost immediately shown in the transactions history of the wallet, marked as Pendi...
My BSV didn't appear when I split, how do I recover my BSV?The BSV split function creates a copy of your BCH wallet and connects it to the BSV network. Only BSV that was successfully replayed from ...
What if your account has been compromised?If you think your Edge account has been compromised, please STOP using it.
If you still have funds inside, we strongly suggest that you...
Auth Server error messageOn rare occasions the Edge Auth Server may become inaccessible which will prevent users from using their PIN to log into their account.
...
I forgot my username and/or password, how can I access my account?Edge does not have access to accounts or maintain any information about our users. During the account creation process, Edge never asks fo...