If you're having trouble launching your device camera while using Edge Wallet (such as during QR code scanning), follow these steps to resolve the issue.
General Tips
Ensure your device's operating system is up to date.
Restart the Edge Wallet app and try again.
Restart your device.
iOS Devices
Step 1: Check Camera Permissions
Open your iPhone Settings.
Scroll down and tap Privacy & Security.
Tap Camera.
Find and toggle Edge Wallet to ON (green).
Step 2: Check Screen Time Restrictions (if applicable)
Go to Settings.
Tap Screen Time > Content & Privacy Restrictions.
Tap Allowed Apps and make sure Camera is allowed.
Step 3: Reinstall Edge Wallet
Delete the Edge Wallet app.
Reinstall it from the App Store.
Re-enable camera permissions when prompted.
Android Devices
Step 1: Check Camera Permissions
Open Settings.
Tap Apps or Apps & Notifications.
Tap Edge Wallet.
Tap Permissions > Camera.
Select Allow while using the app or Allow.
Step 2: Clear Cache (if issue persists)
Go to Settings > Apps > Edge Wallet.
Tap Storage & cache.
Tap Clear Cache.
Step 3: Reinstall Edge Wallet
Uninstall the app.
Reinstall from the Google Play Store.
Re-enable camera permissions when prompted.