Troubleshooting Camera Issues in Edge Wallet

If you're having trouble launching your device camera while using Edge Wallet (such as during QR code scanning), follow these steps to resolve the issue.

General Tips

• Ensure your device's operating system is up to date.

• Restart the Edge Wallet app and try again.

• Restart your device.

iOS Devices

Step 1: Check Camera Permissions

1. Open your iPhone Settings.

2. Scroll down and tap Privacy & Security.

3. Tap Camera.

4. Find and toggle Edge Wallet to ON (green).

Step 2: Check Screen Time Restrictions (if applicable)

1. Go to Settings.

2. Tap Screen Time > Content & Privacy Restrictions.

3. Tap Allowed Apps and make sure Camera is allowed.

Step 3: Reinstall Edge Wallet

1. Delete the Edge Wallet app.

2. Reinstall it from the App Store.

3. Re-enable camera permissions when prompted.

Android Devices

Step 1: Check Camera Permissions

1. Open Settings.

2. Tap Apps or Apps & Notifications.

3. Tap Edge Wallet.

4. Tap Permissions > Camera.

5. Select Allow while using the app or Allow.

Step 2: Clear Cache (if issue persists)

1. Go to Settings > Apps > Edge Wallet.

2. Tap Storage & cache.

3. Tap Clear Cache.

Step 3: Reinstall Edge Wallet

1. Uninstall the app.

2. Reinstall from the Google Play Store.

3. Re-enable camera permissions when prompted.