Why Was My Simplex Transaction Declined?
If your transaction via Simplex didn’t go through, it may be due to security filters, payment issues, or verification problems.
Common Reasons
Payment Issues: Insufficient funds, incorrect card details, or no 3D Secure
Verification Incomplete: Missing ID or payment method confirmation
Bank Restrictions: Crypto purchases may be blocked or marked as cash advances
Security Flag: Fraud detection system may auto-decline suspicious activity
Recommended Actions
Double-check card details and verification status
Try another payment method
Contact your bank
Check your email (including spam) for Simplex verification requests