Quick help for Google Pay declines across Edge partners. Please find which partner is relevant for your transaction.
Banxa
Why It Might Be Declined:
Unsupported card or region for Google Pay
Incorrect authorization step
Bank declined transaction
What to Do:
Try a different card in Google Pay
Use a different payment method
Complete KYC
Contact Banxa if still stuck
MoonPay
Why It Might Be Declined:
Insufficient funds or unsupported card
Google Pay not verified with a 3D Secure card
Incomplete MoonPay KYC
Security filters or exceeded limits
What to Do:
Use a 3D Secure-enabled card with Google Pay
Complete verification on MoonPay
Contact your bank
Check MoonPay emails for alerts
Paybis
Why It Might Be Declined:
Risk flagged by Paybis’ system
Google Pay card not supported for crypto
Bank rejected the payment
What to Do:
Retry after 24 hours
Try another Google Pay-linked card
Complete KYC
Check email from Paybis
Simplex
Why It Might Be Declined:
Insufficient funds or invalid card setup
Google Pay not fully verified
Bank or Simplex blocked the transaction
Purchase limits exceeded
What to Do:
Use a valid, verified card in Google Pay
Finish verification on Simplex
Contact your bank
Check for emails from Simplex