MoonPay Transaction Issues

Why Was My MoonPay Transaction Declined?

If your MoonPay transaction was declined, it’s usually due to card issues, verification problems, or security filters. Here’s a quick overview of what might’ve gone wrong and how to fix it:

Common Reasons

1. Card Issues: Insufficient funds, incorrect details, or card not 3D Secure-enabled
2. Verification Incomplete: ID or payment method not fully verified
3. Bank Restrictions: Some banks block crypto transactions or flag them as risky
4. Purchase Limits: You may have hit daily or weekly transaction limits
5. Security Flag: Suspicious activity may trigger an automatic block

Recommended Actions

1. Try a different card or payment method
2. Complete all verification steps
3. Contact your bank to approve the payment
4. Check your email (including spam) for MoonPay updates
5.  Contact MoonPay Support: https://support.moonpay.com/