Banxa Transaction Issues

Why Was My Banxa Transaction Declined?

If your Banxa transaction was declined, it’s likely due to payment issues, verification delays, or automated security checks.

Common Reasons

1. Payment Issues: Incorrect card details or unsupported payment method
2. Verification Incomplete: Missing or unverified ID/payment info
3. Bank Restrictions: Some banks block or flag crypto-related transactions
4. Security Review: High-risk transactions may be auto-declined
5. Order Timeout: Delays in payment or verification can expire your order

Recommended Actions

1. Double-check payment and ID details
2. Use a different card or payment method
3. Contact your bank to confirm that crypto transactions are permitted
4. Look for Banxa emails (including spam) for verification steps
5. Contact Banxa Support: https://support.banxa.com/en/support/tickets/new