Edge Support

Using Edge

Learn what is needed to start using Edge today

69 articles

Getting Started

Avoiding mistakes while withdrawing from Binance to Your Edge WalletWithdrawing cryptocurrency from Binance to your Edge wallet requires a bit of attention to network selection. Choosing the wrong network c...
What is the in-app Exchange and how does it work?Edge's in-app Exchange gives users the ability to swap between different digital assets directly within their account. Edge checks your or...

Basics

My Keys, My CoinsWhat does it mean to "hold" your own coins?In cryptocurrency, you prove ownership of coins by using the private key of the wallet those to...
How to Hide Spam Transactions in Edge WalletEdge Wallet can automatically detect and hide spam or “dust” transactions so your transaction history stays clean and focused on the payme...
How to change your fiat value or local currencyTo change the displayed fiat currency (your local money) in Edge, please follow these steps: Log in to your Edge account Tap the three ho...
Understanding Wallet Migration vs. Importing in EdgeWhen you want to add an existing crypto wallet to your Edge account, you have two main options: Import Wallet and Migrate Wallet. Each met...
Mining into EdgeWe welcome mining into Edge however we do have a few tips that need to be followed to create the best experience. Tips for mining into Ed...
How to add tokens to your Solana walletTo add a token to your your Solana (SOL) wallet simply navigate to your assets by tapping the assets tab in the bottom navigation and then...
How-to Route Swaps Through Decentralized ExchangesFor additional privacy/security when doing crypto-to-crypto swaps in Edge, users have the ability to prefer that swaps are routed through ...
Guest AccountEdge has been at the forefront of providing users with a secure and user-friendly experience in managing their cryptocurrencies. Tradition...
Using AAVE with Edge. What is an Aave loan? What is variable and stable APR? What is the required collateral? Loan Dashboard This scene allows you to se...
How do I make an exchange?To exchange with the Edge app, follow these simple steps: Log in to your Edge account and then tap “Exchange” located near the bottom rig...
What are the fees when using Exchange?Edge utilizes multiple partners and will seek out the best rate when making an exchange. The fees are typically around 0.5-2% but vary...
How Does Edge Wallet Calculate Network Fees?Edge Wallet uses real-time network data to calculate transaction fees dynamically, ensuring users get the best balance between transaction...
Why the name Edge and what is the significance?The reason for the name is the method of security that we believe in - Edge Security, which means security at the “edges” of the network. ...
Edge White PaperA Single-Sign-On Security Platform for Private and Decentralized Applications William Swanson, Paul Puey The Edge platform (formerly ...
How long does it take for transactions to confirm?Bitcoin typically takes a few minutes, but can take up to a few hours for a transaction to confirm in some instances. This is largely depe...
Is there a fee for receiving or sending money?There is no fee to receive money into your Edge account and there are no limits in how much you can receive in a single transaction. Howe...
Is my Edge account tied to an email address?When you create an Edge account, no personal information is tied to the account. Edge does not ask for an email, phone number, address etc...
Can I have more than one Edge Account or Wallet?Yes, you can create more than one account or wallet if you want!
What is the difference between an Account and a Wallet?The Account is the username and password you use to log into Edge. The Wallet is what sits inside your account and can be different cur...
What are the username and password requirements?The username must be at least 3 characters long and is not case sensitive. It can be numbers, letters, and/or special characters. The min...
How do I create an account?Getting Started: Open the Edge application. At the Login Screen, tap on Get Started to create a new account Tap Sign In if you already h...
Minimum and Maximum trades using the ExchangeMost of our partners can handle up to $5000 for cryptocurrency exchanges on Edge. However, there are lower limits or minimum balance you ...
Edge Security: IP Validation and 2FAWhenever accessing the internet, the location of your IP address is public data that’s commonly being referenced to deliver web results ap...
What's the difference between custodial and non-custodial?Edge Wallet is a non-custodial app. What does it mean? Easy! Edge does not have access to accounts or maintain any information about ou...
How do I access the Settings?The Settings can be accessed by tapping on the 3 horizontal lines located at the top right corner. Tapping on that will bring out the Side...
How To Contact A Live Agent Via Edge SupportEdge Wallet offers real‑time, human support via multiple convenient channels. Choose the method that works best for you: 1. Help Center &a...
What if I’m a beginner in digital currencies? Is Edge right for me?Edge is a great application for beginners! We put a lot of effort into usability, and our support team is always there to help. - The Ed...
How do I install Edge?Edge can be installed on iOS or Android devices with iOS 13 or Android 9. You can visit www.edge.app to find links to the store pages or ...
How do I add Custom Tokens?To add a Custom Token (ex. ERC20), simply follow the steps below: 1) Tap "Assets" located within the bottom navigation bar. 2) Tap on t...
What platforms support Edge?Edge is available on Android and on iOS. Android 9 or higher iOS 13 or higher Edge does not have a web, browser extension, or desktop ap...

Edge Wallet Features

Moving to Edge

Instructions for moving funds to Edge from other apps and platforms