We recommend clearing the app cache to refresh your wallet. This will force the app to look for the best and fastest servers to detect incoming transactions. Go to settings > debug > clear watcher cache. Then log out and back into your account and allow the balance to recalculate.


If you're still having issues, please try download our new app, Edge, and log into Edge with the same credentials you use for Airbitz. You can find app store links to download Edge on our homepage, https://edge.app/