Once bitcoins are sent, the transactions are irreversible and cannot be cancelled. This is the way bitcoin was designed and applies not just to Airbitz, but to all other wallets or services as well.

You will need to contact the website, business, or person that you sent bitcoins to and provide them your Transaction ID which is like a receipt or proof of payment and let them know that you sent bitcoin to them but would like to have it refunded. The Transaction ID can be found by tapping on the transaction from the transaction history screen, then tapping Advanced Details. At the Advanced Details screen tap on Transaction ID. This will open another window and show the confirmations and is the relevant link to send to show proof that payment was made to them.

Raljoseph is the author of this solution article.

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