Skip to main content
Edge Help Center home page
  • Community
  • Submit a Ticket
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Edge
  2. Troubleshooting
  3. Common Issues

Common Issues

  • Battery Saver or Power Save mode.
  • Edge Captcha Feature: Account Protection and Troubleshooting
  • Insufficient SOL when sending Solana token
  • How to force close Edge (Android and iOS).
  • Getting a new phone
  • Bitcoin's UTXO Model and Its Impact on Transaction Fees
  • What happens when a wallet is out of sync?
  • My Exchange hasn't come in yet. Why is my exchange taking long?
  • Why isn't one of the coins I want to exchange supported?
  • How long does it take until the Exchange sends me my coins?
  • What does the error message "Location restricted. Unable to complete exchange." mean?
  • Why do I need ETH to send Ethereum tokens?
  • Pending Transaction ID Not Found in Block Explorer
  • Why do I get an Invalid Address error when sending or receiving LTC/BCH?
  • Why am I getting insufficient funds and why can I not send?
  • Why do I still have small amounts or Dust left over in my wallet after doing a Max Send?
  • I just sent funds to my account, why isn't it showing up?
  • Why is my transaction still Pending?
  • My account shows an incorrect balance, what should I do?
Edge Submit Ticket Call +1.855.346.4974 Text +1.619.777.5688
EspaƱol Italiano