Issue:
- Users may experience a prolonged "pending" status for outgoing transactions.
- Users may not find their transaction ID (TXID) when searching on a block explorer.
Explanation:
- A "pending" transaction indicates that the transaction is waiting for confirmation on the blockchain.
- If a transaction remains pending for an extended period, it's possible the network dropped it.
- When a transaction is dropped, it will not be found on a block explorer.
Troubleshooting Steps:
-
Check Transaction Status via Block Explorer:
- In the Edge app, navigate to your transaction history.
- Tap on the pending transaction.
- Select "View advanced transaction data."
- Choose "Show in Block Explorer."
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If the block explorer finds the transaction:
- The transaction is still pending confirmation.
- Users should wait for further confirmation.
-
If the block explorer cannot find the transaction (e.g., 404 error, "transaction not found"):
- The transaction has likely been dropped by the network.
-
Resync the Wallet:
- To resolve a dropped transaction, perform a wallet resync.
- On the asset screen, locate the affected wallet.
- Tap and hold (or long-press) on the wallet.
- Select "Resync."
- This will cause the wallet to rescan the blockchain for transactions.
- Accelerate the transaction:
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