Bits of Gold Transaction Issues

Why Was My Bits of Gold Transaction Declined?

If your transaction with Bits of Gold was declined, it’s likely due to payment issues, incomplete verification, or bank-related restrictions. Here's a quick breakdown of what might’ve gone wrong and how to resolve it:

Common Reasons

1. Payment Issues: Insufficient funds, incorrect payment details, or unsupported payment method
2. Verification Incomplete: ID, documents, or account not fully verified
3. Bank Restrictions: Some banks block or delay crypto-related transfers
4. Security Review: Transactions flagged as suspicious may be auto-declined
5. Transaction Limits: You may have exceeded your buy/sell limits

Recommended Actions

1. Ensure your payment info and funds are accurate and sufficient
2. Complete all KYC/verification steps required by Bits of Gold
3. Contact your bank to confirm support for crypto transactions
4. Check your email (and spam) for messages from Bits of Gold
5. Retry the transaction if the issue seems temporary
6. Contact Bits of Gold Support: https://help.bitsofgold.co.il/en/