Kado Transaction Issues

Why Was My Kado ACH or Bank Wire Transfer Transaction Declined?

If your Kado transaction was declined, it’s often due to bank restrictions, verification issues, or incorrect account information. Here's a quick overview of common causes and how to resolve them:

Common Reasons

1. Bank Restrictions: Some banks block or delay ACH and wire transfers related to crypto
2. Insufficient Funds: Your bank account doesn't have enough balance to cover the transaction
3. Incorrect Bank Details: Mistyped routing or account numbers can cause a failure
4. Verification Incomplete: Missing or unverified identity documents or bank info
5. Security Review: Transactions may be auto-declined if flagged as suspicious

Recommended Actions

1. Confirm your bank allows ACH/wire crypto transfers
2. Double-check all bank account and routing details
3. Complete any pending KYC verification steps
4. Check your email (including spam) for messages from Kado
5. Retry after 24 hours in case of temporary declines
6. Contact Kado Support: https://faq.kado.money/en/article/contact-kado-support-jpixds/