PayPal (via MoonPay) Transactions Issues

Why Was My MoonPay Transaction Declined When Using PayPal?

If you're using PayPal through MoonPay and the transaction fails, it's usually due to payment authorization issues, verification problems, or purchase limits. Here's how to troubleshoot it:

Common Reasons

1. Insufficient Funds: Your PayPal balance or linked funding source is too low
2. Verification Incomplete: Missing ID verification in either PayPal or MoonPay
3. Payment Authorization Failed: PayPal may block certain crypto-related payments
4. Transaction Limits: You may have reached daily or purchase limits imposed by PayPal or MoonPay
5. Security Review: Transaction flagged by PayPal or MoonPay as suspicious

Recommended Actions

1. Make sure your PayPal account is fully verified and funded
2. Check your linked card or bank inside PayPal for restrictions
3. Ensure you haven’t exceeded PayPal or MoonPay spending limits
4. Monitor your inbox for alerts from MoonPay or PayPal
5. Retry using a different PayPal funding source if possible

 Contact MoonPay Support: https://support.moonpay.com/