Venmo Transactions Issues (via MoonPay)

Why Was My MoonPay Transaction Declined When Using Venmo?

If your MoonPay transaction was declined while using Venmo, it could be due to issues with your Venmo balance, verification, or MoonPay’s payment processing filters. Here’s a quick overview of what might’ve gone wrong and how to fix it:

Common Reasons

1. Insufficient Funds: Your Venmo balance or linked funding source doesn’t have enough funds
2. Verification Incomplete: Venmo or MoonPay account may be missing required verification
3. Payment Method Issues: Your Venmo-linked payment method (e.g. bank/card) may be unsupported or declined
4. Purchase Limits: You may have exceeded Venmo’s or MoonPay’s transaction limits
5. Security Flag: Transaction may have been auto-declined for risk or fraud prevention

Recommended Actions

1. Confirm your Venmo balance and linked funding source have sufficient funds
2. Make sure your Venmo and MoonPay accounts are fully verified
3. Try using a different Venmo-linked payment method
4. Check your email (and spam folder) for alerts from MoonPay or Venmo
5. Retry the transaction after resolving any alerts or restrictions
6.  Contact MoonPay Support:https://support.moonpay.com/