07/18/24 update: Sell-to-Debit services are currently down for US users. As there are many moving parts, Paybis estimates approximately one month before this will be functional again. You can reach their support here: paybis.com/contacts
You may now buy and sell crypto directly to your bank's connected debit card using the Paybis exchange.
Here are the steps to buy:
- Login to your Edge account
- Tap "Buy" located in the bottom navigation bar
- Select your region (not all regions are supported if the option isn't available you may be in a region that isn't supported)
- Select the asset you wish to buy and enter the amount
- Follow the necessary KYC steps (first time only)
- Proceed by completing any prompts
- The funds will be delivered to your wallet typically within 10 minutes
Here are the steps to sell:
- Login to your Edge account
- Tap "Sell" located in the bottom navigation bar
- Select your region (not all regions are supported if the option isn't available you may be in a region that isn't supported)
- Select the asset you wish to sell and enter the amount
- Follow the necessary KYC steps (first time only)
- Send your crypto to Paybis for processing
- The funds will be delivered to your bank within 24 - 48 hours
Please note: Not all debits cards will accept direct cash transfers. Most fully-digital banking apps do not permit cash transfers to the connected debit card. This may result in a declined payout, and some delay before the crypto refund would be fully processed back into your wallet.
If you have any issues with your order, please reach out to Paybis directly for support. Edge is a zero-knowledge app and does not have access to the order information shared between you and Paybis.
For the fastest support, send a quick email to: support@paybis.com
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